Magic Now Support
We will try to process feedback as soon as possible after receiving it.
Contact Us
Email: 1113867967@qq.com
Recommended Information
- Your device model and iOS version.
- The app version.
- The effect or teaching item where the issue occurred.
- Steps to reproduce the issue, screenshots, or screen recordings.
- For recharge or redemption issues, please provide an App Store order screenshot or transaction time.
FAQ
- If microphone, speech recognition, or photo library access is unavailable, first check permissions in iOS Settings.
- If recharge products cannot be loaded, check the network and wait for App Store product information to return.
- If a teaching link cannot be opened, use the copy link or open netdisk fallback action at the bottom of the page.
- If custom assets do not appear, select the image again and confirm the app still has photo library access.